:root{--ink:#1e3339;--ink2:#475963;--muted:#819096;--bg:#f5f7f6;--panel:#fff;--line:#e6ebea;--nav:#16313a;--accent:#246a65;--accent2:#e1f1eb;--warn:#b9792d;--red:#af4d4b;--shadow:0 10px 36px rgba(34,52,52,.045);--radius:16px;--sans:Inter,"Segoe UI",Arial,sans-serif}
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.toolbar{background:#fff;border:1px solid var(--line);padding:14px;border-radius:13px;display:flex;align-items:center;gap:9px;margin-bottom:15px;flex-wrap:wrap}.search-field{position:relative;display:flex;align-items:center;gap:8px;color:#8c9d9d;background:#f7f9f8;border:1px solid #edf1ef;border-radius:9px;padding:0 12px;height:38px;min-width:180px;flex:1}.search-field input{border:0;background:none;box-shadow:none!important;width:100%;font-size:12px}.field-select{height:38px;padding:0 29px 0 11px;border:1px solid #e9efed;background:#fff;border-radius:9px;font-size:11px;color:#5b6d70}.toolbar-spacer{flex:1}.results-count{font-size:11px;color:#95a2a2;padding:7px}.empty{padding:46px 20px;text-align:center;color:#859395}.empty svg{margin:0 auto 12px;color:#a0b7b2}.empty strong{display:block;color:#4c6769;font-size:15px;margin-bottom:6px}.empty p{font-size:12px}.board{display:flex;gap:13px;overflow:auto;align-items:flex-start;padding-bottom:12px}.board-col{flex:0 0 250px;background:#ebf0ef;border-radius:14px;padding:12px;min-height:450px}.board-title{display:flex;align-items:center;gap:7px;padding:7px 7px 14px;font-weight:750;font-size:12px}.board-title span{margin-left:auto;background:#dbe4e1;border-radius:7px;padding:3px 7px;font-size:10px;color:#7e9290}.pipeline-card{padding:14px;border-radius:10px;background:#fff;border:1px solid #e2eae8;margin:0 0 10px;cursor:grab;box-shadow:0 5px 14px #263e3808}.pipeline-card h3{font-size:12px;margin:6px 0 9px}.pipeline-card p{color:#859696;font-size:11px;margin:0 0 13px}.pipeline-foot{display:flex;justify-content:space-between;font-size:10px;color:#859595}.pipeline-foot b{color:#365c5a}.pipeline-card.dragging{opacity:.45}.board-col.hover{outline:2px dashed #6eaaa2;outline-offset:-2px}.ficha-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:15px}.ficha-card{padding:18px 20px;display:flex;flex-direction:column;gap:14px}.ficha-header{display:flex;gap:10px;align-items:center}.ficha-header h3{font-size:14px;margin:0 0 4px}.ficha-header p{font-size:11px;margin:0;color:#879696}.ficha-details{display:grid;grid-template-columns:1fr 1fr;gap:11px;padding:15px 0;border-top:1px solid #eff2f1;border-bottom:1px solid #eff2f1}.ficha-details span{display:block;font-size:10px;color:#96a3a3;margin-bottom:6px}.ficha-details b{font-size:12px}.ficha-foot{display:flex;justify-content:space-between;align-items:center;gap:8px;margin-top:auto}.timeline{position:relative;border-left:2px solid #e7edeb;margin:12px 0 8px 10px;padding-left:23px}.timeline-item{position:relative;padding:3px 0 25px}.timeline-item:before{content:"";width:11px;height:11px;position:absolute;left:-30px;top:6px;background:#fff;border:2px solid #a4b7b2;border-radius:50%}.timeline-item.done:before{background:#498978;border-color:#498978}.timeline-item.warn:before{background:#e4a362;border-color:#e4a362}.timeline-item h4{font-size:12px;margin:0 0 5px}.timeline-item p{font-size:11px;color:#7f9392;margin:0;line-height:1.55}.timeline-item time{display:block;font-size:10px;color:#a1aaa9;margin-top:5px}.feature-row{display:flex;align-items:center;gap:12px;border-bottom:1px solid #edf1ef;padding:14px 0}.feature-row:last-child{border:0}.feature-row .feature-icon{background:#eef7f4;color:#4b8c80;width:39px;height:39px;display:grid;place-items:center;border-radius:10px}.feature-row strong{display:block;font-size:12px}.feature-row span{display:block;color:#93a1a2;font-size:11px;margin-top:5px}.feature-row .right{margin-left:auto}.date-count{font-variant-numeric:tabular-nums;color:#3e7970;font-weight:800}
.chat-shell{display:grid;grid-template-columns:296px minmax(0,1fr);border:1px solid var(--line);height:min(76vh,750px);min-height:520px;border-radius:15px;overflow:hidden;background:#fff;box-shadow:var(--shadow)}.chats-side{border-right:1px solid #eaf0ee;display:flex;flex-direction:column;min-width:0}.chats-head{padding:20px 17px 12px}.chats-head strong{font-size:16px}.chats-head p{font-size:11px;color:#92a19f;margin:6px 0 12px}.chat-room-list{overflow:auto;flex:1;padding:5px 8px}.room-item{display:flex;align-items:center;gap:11px;padding:13px 10px;border:0;background:#fff;width:100%;text-align:left;border-radius:9px}.room-item.active{background:#ebf5f0}.room-item:hover{background:#f2f8f5}.room-item b{font-size:12px}.room-item p{font-size:10px;margin:4px 0 0;color:#90a0a0;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;max-width:150px}.room-icon{width:38px;height:38px;background:#d8eee4;color:#327464;display:grid;place-items:center;border-radius:12px}.chat-main{min-width:0;display:flex;flex-direction:column;background:#fbfcfb}.chat-head{height:76px;flex-shrink:0;border-bottom:1px solid #e7edeb;display:flex;align-items:center;padding:0 24px;gap:11px;background:#fff}.chat-head strong{font-size:13px}.chat-head span{display:block;color:#98a6a3;font-size:11px;margin-top:4px}.messages{overflow-y:auto;flex:1;padding:25px;display:flex;flex-direction:column;gap:14px}.bubble-wrap{display:flex;gap:8px;align-items:flex-end;max-width:83%}.bubble-wrap.mine{align-self:flex-end;flex-direction:row-reverse}.bubble-wrap.theirs{align-self:flex-start}.bubble{background:#fff;border:1px solid #e8edeb;padding:11px 13px;border-radius:14px;border-bottom-left-radius:4px;max-width:520px;min-width:85px;box-shadow:0 4px 16px #243f3008}.mine .bubble{background:#e1f3e9;border-color:#d5eadf;border-bottom-left-radius:14px;border-bottom-right-radius:4px}.bubble .sender{font-size:10px;color:#30776a;font-weight:800;margin:0 0 6px}.bubble .message-text{font-size:12px;line-height:1.65;white-space:pre-wrap;overflow-wrap:anywhere}.bubble time{font-size:9px;color:#869b97;display:block;text-align:right;margin-top:7px}.attachment{margin-top:8px;max-width:270px}.attachment img,.attachment video{max-width:100%;max-height:265px;object-fit:contain;border-radius:8px;display:block}.attachment audio{width:min(250px,100%);height:40px}.attachment-file{display:flex;align-items:center;gap:9px;border-radius:8px;border:1px solid #d4e2dd;padding:9px;color:#39756a;font-size:11px;overflow-wrap:anywhere}.chat-composer{border-top:1px solid #e6eeeb;padding:15px 18px;background:#fff}.chat-composer .compose-row{display:flex;align-items:center;gap:9px}.chat-composer textarea{resize:none;border:1px solid #e6edeb;border-radius:11px;padding:10px 12px;min-height:40px;max-height:100px;flex:1;background:#f8faf9;font-size:12px}.chat-composer input[type=file]{display:none}.chat-composer small{color:#91a19e;font-size:10px;display:block;padding:9px 3px 0}.attachment-preview{padding:7px 9px;background:#e7f2ed;border-radius:8px;display:inline-flex;gap:6px;align-items:center;color:#397467;font-size:11px;margin-bottom:9px}.mic-recording{background:#f7e0dc!important;color:#b74743!important;animation:pulse 1s infinite alternate}@keyframes pulse{to{opacity:.65}}
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38px);overflow:auto;box-shadow:0 30px 110px #0003}.modal.wide{width:min(790px,100%)}.modal-header{display:flex;justify-content:space-between;align-items:center;gap:10px;padding:23px 26px 18px;border-bottom:1px solid #edf0ef}.modal-header h2{margin:0;font-size:17px;letter-spacing:-.02em}.modal-body{padding:24px 26px}.modal-actions{display:flex;align-items:center;justify-content:flex-end;gap:8px;padding:17px 26px;border-top:1px solid #eef1f0}.close{border:0;background:#f2f5f4;border-radius:8px;width:30px;height:30px;display:grid;place-items:center;color:#728481}.toast-container{position:fixed;right:23px;bottom:23px;z-index:300;display:flex;flex-direction:column;gap:9px}.toast{background:#173f42;color:#fff;border-radius:11px;padding:13px 16px;display:flex;gap:9px;align-items:center;box-shadow:0 10px 32px #10282b40;max-width:350px;font-size:12px}.toast.err{background:#a94747}.notice-count{padding:9px 13px;background:#e5f3ec;color:#376c61;border-radius:8px;font-size:11px}.identity-preview{height:120px;border:1px dashed #cbdeda;border-radius:14px;display:flex;align-items:center;justify-content:center;gap:17px;background:#f9fbfa}.identity-preview img{width:68px;height:68px;object-fit:contain}.settings-layout{display:grid;grid-template-columns:1fr 1fr;gap:16px}.settings-card{padding:24px}.settings-card h3{font-size:14px;margin:0 0 8px}.settings-card p{font-size:11px;color:#8a9a97;line-height:1.6}.division{height:1px;background:#e8efec;margin:19px 0}.drawer-cover{position:fixed;inset:0;background:#10262b8c;z-index:100;display:flex;justify-content:flex-end}.drawer{width:min(550px,100%);background:#fff;height:100%;overflow:auto;padding:28px;box-shadow:-20px 0 60px #0002}.drawer-head{display:flex;align-items:center;gap:12px;justify-content:space-between}.drawer h2{font-size:22px;margin:15px 0 9px;letter-spacing:-.04em}.drawer p{font-size:12px;color:#7c8e8c}.detail-pairs{display:grid;grid-template-columns:1fr 1fr;gap:12px;padding:20px 0}.detail-pairs div{padding:13px;background:#f6f9f8;border-radius:10px}.detail-pairs span{display:block;color:#889895;font-size:10px;margin-bottom:7px}.detail-pairs strong{font-size:12px;overflow-wrap:anywhere}.login-wrap{min-height:100vh;display:flex;background:#edf3f0;align-items:center;justify-content:center;padding:25px}.login-card{width:420px;padding:39px;background:#fff;border-radius:20px;box-shadow:0 25px 70px #153b3920}.login-card img{width:53px}.login-card h1{margin:20px 0 9px;font-size:26px}.login-card p{color:#81918f;font-size:12px;line-height:1.6;margin:0 0 27px}.login-card .form-group{margin:14px 0}.login-card footer{text-align:center;margin-top:22px;color:#9aa9a6;font-size:10px}.mobile-menu{display:none}.role-select{background:#284a51;color:white;border:1px solid #406069;padding:9px;border-radius:8px;font-size:11px;width:100%;margin-top:7px}.hidden{display:none!important}.text-red{color:#b75252!important}.text-green{color:#328067!important}.nowrap{white-space:nowrap}.subtle{font-size:11px;color:#95a4a1}.mt{margin-top:18px}.pb{padding-bottom:18px}.section-title{font-size:13px;font-weight:750;padding:18px 0 10px}.button-row{display:flex;gap:8px;flex-wrap:wrap}.file-thumb{max-width:130px;max-height:90px}.permission{padding:18px;text-align:center;font-size:12px;color:#78908b}
@media(max-width:1180px){.sidebar{width:222px}.stat-grid{grid-template-columns:repeat(2,minmax(0,1fr))}.ficha-grid{grid-template-columns:repeat(2,minmax(0,1fr))}.content{padding:26px}.topbar{padding:0 26px}.dash-grid,.lower-grid{grid-template-columns:minmax(0,1.5fr) minmax(240px,1fr)}}
@media(max-width:850px){.sidebar{position:fixed;top:0;left:0;height:100vh;transform:translateX(-100%);transition:.2s;width:252px}.sidebar.open{transform:translateX(0);box-shadow:20px 0 70px #0003}.sidebar-overlay.show{display:block;position:fixed;inset:0;background:#10262b8c;z-index:40}.mobile-menu{display:grid}.topbar{height:68px;padding:0 19px}.top-search{display:none}.content{padding:22px 17px 90px}.page-top h1{font-size:23px}.dash-grid,.lower-grid,.report-grid,.settings-layout{grid-template-columns:1fr}.ficha-grid{grid-template-columns:repeat(2,minmax(0,1fr))}.chat-shell{grid-template-columns:220px minmax(0,1fr)}.top-avatar span{display:none}}
@media(max-width:590px){.stat-grid{grid-template-columns:repeat(2,minmax(0,1fr));gap:10px}.stat{padding:16px}.stat strong{font-size:25px}.stat-head{font-size:10px}.stat-icon{width:30px;height:30px}.page-top{flex-direction:column;gap:14px}.page-actions{justify-content:flex-start}.ficha-grid{grid-template-columns:1fr}.form-grid{grid-template-columns:1fr}.form-group.wide{grid-column:auto}.card-heading{padding:20px 18px 12px}.card-body{padding:0 18px 20px}.top-avatar{display:none}.topbar{gap:7px}.chat-shell{display:flex;flex-direction:column;min-height:570px;height:74vh}.chats-side{height:120px;flex:none;border-right:0;border-bottom:1px solid #e8eeeb}.chats-head{padding:9px 12px 0}.chats-head p{display:none}.chats-head strong{font-size:12px}.chat-room-list{display:flex;gap:5px;overflow-x:auto;flex:1}.room-item{width:auto;min-width:120px;padding:6px 9px}.room-item p{display:none}.room-icon{height:31px;width:31px}.chat-head{height:59px;padding:0 13px}.messages{padding:12px;gap:10px}.bubble-wrap{max-width:95%}.chat-composer{padding:8px}.chat-composer .compose-row{gap:5px}.chat-composer textarea{min-width:0}.modal-cover{padding:9px}.modal-body{padding:17px}.modal-header{padding:17px}.modal-actions{padding:14px}.drawer{padding:18px}.detail-pairs{grid-template-columns:1fr 1fr}.side-bottom{padding-bottom:20px}}
/* Mantém o menu acessível também em telas de menor altura. */
.sidebar{overflow-y:auto;max-height:100vh}.sidebar .brand-text{min-width:0}.sidebar .brand-text strong{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
/* V2: formulários jurídicos completos, histórico discreto e gestão de conversas */
.form-section-heading{grid-column:1/-1;font-size:12px;letter-spacing:.035em;text-transform:uppercase;color:#32645e;font-weight:800;margin:10px 0 14px;border-bottom:1px solid #e7eeea;padding-bottom:11px}
.form-section-heading:first-child{margin-top:0}
.ficha-history{display:flex;flex-direction:column;gap:8px}
.ficha-history-entry{padding:12px 14px;border:1px solid #e4ebea;background:#fcfdfc;border-radius:10px;color:#4e6765}
.ficha-history-entry>div{display:flex;align-items:center;justify-content:space-between;gap:7px;flex-wrap:wrap}
.ficha-history-entry strong{font-size:12px;color:#264943}
.ficha-history-entry time,.ficha-history-entry small{font-size:10px;color:#81958e}
.ficha-history-entry p{margin:5px 0;color:#68827d;line-height:1.5}
.chat-side-actions{display:flex;flex-wrap:wrap;gap:7px;margin-top:13px}
.chat-side-actions .btn{font-size:10px}
.contact-picker{margin-top:7px;display:flex;flex-direction:column;gap:6px;max-height:320px;overflow:auto}
.contact-option{display:flex;align-items:center;gap:12px;border:1px solid #e7ece9;background:#fff;padding:10px 11px;width:100%;text-align:left;border-radius:10px;color:#4b6862;cursor:pointer}
.contact-option:hover{background:#f3f9f6;border-color:#cce0d6}
.contact-option input[type=checkbox]{width:17px;min-width:17px;height:17px;accent-color:#34745d}
.contact-option span:not(.avatar){display:flex;flex:1;flex-direction:column;gap:4px}
.contact-option b{font-size:12px;color:#264741}
.contact-option small{font-size:10px;color:#7b938c}
.contact-option>svg{flex-shrink:0}
@media(max-width:590px){.chat-side-actions{margin:5px 0}.chat-side-actions .btn{padding:5px 8px}.chats-head{padding:10px}.chats-side{height:144px}}

.brand-img{width:auto;max-width:72px;height:43px;object-fit:contain;flex-shrink:0}

/* V3 — player de áudio integrado e área de mensagens sem corte */
.chat-shell{min-width:0;isolation:isolate}
.chat-main{min-height:0;height:100%;overflow:hidden;flex:1;display:flex;flex-direction:column}
.chat-head{flex:0 0 auto}
.messages{min-height:0;min-width:0;overflow-y:auto;overscroll-behavior:contain;flex:1 1 0;scrollbar-gutter:stable}
.chat-composer{flex:0 0 auto;position:relative;z-index:1}
.bubble-wrap{min-width:0}
.bubble-wrap.has-audio{width:min(393px,95%);max-width:95%}
.bubble-wrap.has-audio .bubble{width:100%;max-width:100%;min-width:0}
.bubble-wrap .bubble{overflow-wrap:anywhere}
.attachment.audio-attachment{display:block;width:100%;max-width:none;min-width:0;margin-top:5px}
.audio-placeholder{width:100%;min-width:0;background:#d1e7db;border-radius:9px;height:70px;display:flex;align-items:center;justify-content:center;font-size:11px;color:#567d70}
.audio-player{display:flex;align-items:center;gap:11px;background:transparent;padding:5px 1px;min-width:0;width:100%}
.audio-play{display:grid;place-items:center;width:43px;height:43px;border:0;border-radius:50%;background:#2b7467;color:white;flex:0 0 43px;cursor:pointer;transition:background .15s}
.audio-play:hover{background:#1d5e53}
.audio-play:disabled{background:#a5b5b0;cursor:not-allowed}
.audio-body{min-width:0;flex:1;display:flex;flex-direction:column;gap:4px;padding-top:6px}
.audio-wave-track{position:relative;height:36px;display:flex;align-items:center;min-width:0}
.audio-waveform{height:34px;display:flex;align-items:center;gap:2px;width:100%;pointer-events:none;overflow:hidden}
.audio-waveform span{display:block;width:3px;flex:1 1 2px;max-width:5px;border-radius:8px;background:#a7c8bc;transition:background .1s}
.audio-waveform span.heard{background:#2e8272}
.audio-seek{position:absolute;inset:0;width:100%;height:100%;opacity:0.03;cursor:pointer;margin:0}
.audio-seek:focus-visible{opacity:.7;outline:2px solid #317e74;border-radius:5px}
.audio-meta{display:flex;align-items:center;gap:7px;min-height:18px;color:#69887d;font-size:10px;font-variant-numeric:tabular-nums}
.audio-duration{margin-left:auto}
.audio-speed{border:1px solid #bcd8ca;background:#edf7f1;border-radius:6px;color:#356e62;min-width:32px;font-size:10px;padding:3px 4px;line-height:1.2;cursor:pointer}
.audio-source{display:none}
.audio-error .audio-meta{font-size:9px}
/* A identidade da marca utiliza o PNG transparente fornecido, sem alterar a paleta do CRM. */
.sidebar .brand{display:flex;flex-direction:column;align-items:flex-start;gap:6px;padding-top:0}
.sidebar .brand-img{width:min(100%,190px);height:75px;object-fit:contain;background:transparent;border-radius:0}
.sidebar .brand-text strong{font-size:12px}
.login-card img{width:100%;max-width:265px;height:115px;object-fit:contain;background:#16313a;padding:15px;border-radius:12px}
@media(max-width:590px){
 .chat-main{min-height:0;flex:1 1 0;height:auto}
 .bubble-wrap.has-audio{width:min(360px,97%);max-width:97%}
 .chat-shell{min-height:530px;height:74dvh}
 .messages{padding:12px 10px}
 .audio-player{gap:8px}
 .audio-play{width:39px;height:39px;flex-basis:39px}
 .chat-composer{padding:8px 9px}
}

.identity-preview img{background:#16313a;padding:9px;border-radius:9px;width:120px;max-height:78px;object-fit:contain}

/* V5: identidade centralizada e alinhada em todos os tamanhos */
.sidebar .brand{width:100%;padding:5px 5px 20px;display:flex;flex-direction:column;align-items:center;justify-content:center;gap:9px;text-align:center}
.sidebar .brand-img{display:block;width:205px;max-width:100%;height:auto;max-height:92px;object-fit:contain;object-position:center;margin:0 auto;background:transparent;border:0;border-radius:0}
.sidebar .brand-text{width:100%;min-width:0;text-align:center}
.sidebar .brand-text strong{font-size:12px;white-space:normal}
.sidebar .brand-text span{letter-spacing:.075em;font-size:9px}
.login-card>img{display:block;max-width:295px;width:100%;height:auto;min-height:100px;max-height:156px;object-fit:contain;object-position:center;background:#16313a;padding:17px 18px;border-radius:14px;margin:0 auto 18px}
.setup-card .setup-note{padding:13px 15px;background:#ecf5f0;color:#235b51;border-radius:11px;font-size:12px;line-height:1.65}
@media(max-width:850px){.sidebar .brand-img{max-width:205px}}